AI for Office Work Lesson 1: What AI Can and Can’t Do at Work

📎 This article includes 1 downloadable practice file ↓

⏱ 1 min read

📘 AI for Office Work Course · Lesson 1 of 8

In this article
  1. Where AI helps most
  2. Where to be careful
  3. Which tool
  4. Practice

AI tools won’t do your job, but they can take the first draft off your plate for a surprising share of it.

Where AI helps most

Good at Examples
First drafts Emails, replies, SOPs, job descriptions
Summaries Long email threads, reports, meeting transcripts
Formulas and code Excel formulas, VBA, Power Query, SQL
Cleaning and classifying Categorising expenses, fixing names, extracting fields
Rewriting Clearer, shorter, more polite, different audience

Where to be careful

  • Exact facts, tax rates, legal points: verify (it can be confidently wrong).
  • Decisions about people (hiring, appraisals): human judgement and fairness first.
  • Confidential data: only in tools your company approves (Lesson 8).

Which tool

Use what your company provides, often Microsoft 365 Copilot or an enterprise ChatGPT/Gemini/Claude plan, where data isn’t used for training. Free consumer tools are fine for public information and learning.

💡 Treat AI output like a draft from a smart new intern: fast and useful, but you review it before it goes out under your name.

Practice

Do the task-mapping exercise in the worksheet.

📎 Practice files for this article

Free to use for learning. Files with macros (.bas) are plain text — import them with Alt+F11 → File → Import File, and always test on a copy.

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