
A banking or government site keeps looping back to the login page, or a page looks broken after an update. Clearing all browser data fixes it but logs you out everywhere. Clear just that one site instead.
In this article
Chrome and Edge
- Open the problem site.
- Click the icon left of the address (padlock or “tune” icon).
- Choose Cookies and site data (Chrome) or Cookies (… in use) (Edge) → Manage on-device site data.
- Delete the entries for that site, then reload.
Firefox
- Click the padlock → Clear cookies and site data… → Remove.
Still broken? Try these in order
- Hard reload: Ctrl+Shift+R bypasses the cached files for that page.
- Private / InPrivate window: if it works there, the problem is a cookie or an extension.
- Disable extensions one by one — ad blockers and translators often break login pages.
- Check the date and time on your computer; a wrong clock breaks secure sites.
- Allow pop-ups for that site if a payment or document window never appears.
More browser tips: 12 browser tricks that make you faster.
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