
Once people discover macros or Power Automate, the temptation is to automate everything. A few months later there are twelve half-working scripts, and the one person who understands them has moved teams. Picking the right first task matters more than picking the right tool.
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Four questions for every task
- How often? Daily beats monthly. A monthly task needs to save a lot of time to be worth building.
- How long does it take by hand? Measure it once with a stopwatch. People underestimate by half.
- What does a mistake cost? A wrong GST figure or a payment to the wrong vendor costs more than the time spent.
- Does it stay the same? If the input file layout changes every month, the automation will break every month.
A quick scoring sheet
Put your tasks in Excel and score each question 1–5:
| Task | Frequency | Time | Error cost | Stability | Score |
|---|---|---|---|---|---|
| Daily sales export clean-up | 5 | 3 | 3 | 5 | 225 |
| Monthly MIS pack | 2 | 5 | 4 | 4 | 160 |
| Yearly budget template | 1 | 4 | 3 | 2 | 24 |
Score = Frequency × Time × Error × Stability (use =PRODUCT(B2:E2)). Multiplying, rather than adding, punishes any single weak answer — an unstable task scores low however long it takes.
Good first candidates
- Cleaning the same export every day: remove blank rows, fix dates, split columns. (Power Query, 30 minutes to build.)
- Combining files from a folder into one sheet.
- Saving each sheet or each customer as a separate PDF.
- Sending the same report email every Monday.
Poor first candidates
- Anything that needs judgement each time: approving claims, writing customer replies.
- Processes still changing — automate after they settle.
- Tasks that happen twice a year. Write a checklist instead.
Before you build
- Write down the manual steps exactly as you do them. Half the time you will spot steps that can simply be dropped.
- Keep a copy of a “known good” output to test against.
- Decide who will maintain it if you are on leave.
💡 The best automation is sometimes a better template, not a script. A properly built Excel table with formulas that fill down removes a surprising amount of “automation” work.
Which tool?
| Job | Tool |
|---|---|
| Clean and combine data | Power Query |
| Things inside Excel, formatting, PDFs, Outlook from desktop | VBA |
| Files, folders, Windows tasks | PowerShell |
| Cloud apps, approvals, email triggers | Power Automate |
| Keystrokes in old apps with no other way in | AutoHotkey or desktop RPA |
More on each in types of automation explained.
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